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Community Care – Effective Communication

This course aims to provide an overview of effective communication skills, while also exploring good customer service practices that can improve the overall experience for patients

This course is specifically geared toward Health Home employees working under New York City Health + Hospitals | Community Care.”

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1. Describe how communication affects team processes and outcomes
2. Understand the importance of communication in interdisciplinary care teams for optimum patient care and engagement
3. Identify Communication challenges

Course Details

Training Initiative: Healthcare Transformation

Title: Community Care – Effective Communication

Training Mode: In Person

Contact Hours: 2HRS

Type: Certificate

Enrollment End Date: February 27, 2020

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